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Step 6 of 6 · PeoplePeople: the right people, in the right roles, at the right time
In the end, the plan is delivered by people. Step 6 makes sure you have the right ones in the right roles — and a hiring timeline that matches the plan.
Who delivers it, and when do we hire? People Management, the Recruitment Journey, 15 psychometric assessments, Week by Week training and Key Person Risk.
The right people doing the right things at the right time — and a hiring timeline that matches the plan.
Watch step 6 in a minute
Narrated by Nigel Moore. Shown with an invented business, Pemberlow Coffee Roasters Ltd.
How to use the people tools
Six short walkthrough films: how the people tools fit together, then one for each tool.
Narrated by Nigel Moore. Shown with an invented business, Pemberlow Coffee Roasters Ltd.
The tools in this step
People Management
Six steps to manage your team effectively — a proven method for retaining talent.
Recruitment Journey
Runs a hire end to end, leaving a dated record.
Psychometric Assessments
Fifteen assessments covering behaviour, motivation and aptitude — for shortlists, promotions and general people development.
House of Change
Plot your team and understand how to move them through the rooms back to renewal and revitalisation.
Week by Week
52 subjects, one a week, on topics like health and safety and company policies — a dated record of who was told what, and when.
Key Person Risk
Who the business cannot run without, and whether anyone has genuinely covered for them.
Staff Handbook
Your policies in one place, ready-written for UK law: edit them, issue them, and see who has read them.
How it fits the plan
Step 6 completes the plan. Re-run the diagnostic and the scores show how far the business has moved. Everyone walks all six steps; your diagnostic scores decide which get a full audit and which a ten-minute check, and everything lands on your dashboard as one action plan.
Read more from Nigel
How to Recruit the Right People: 10 Steps for Small Businesses
A bad hire can cost up to three times the salary. Ten practical steps to define the role, attract the right candidates and choose well first time.
7 min read · By Nigel MoorePeopleHow to Retain Key Staff: 10 Practical Steps for UK Owners
Losing your best people costs clients, momentum and money. Ten practical steps to measure turnover, understand why staff leave and keep the ones who matter.
6 min read · By Nigel MooreProcessesWork Life Balance for Business Owners: 10 Practical Steps
Exhausted by Friday and never fully off? Ten practical steps to help business owners restore a healthier balance between work and home.
7 min read · By Nigel MooreQuestions about this step
Who can see a manager’s notes about a person?
Only that manager. Key person risk scores, House of Change rooms, coaching plans and observations are working notes; they are not published to the company, to the person, or to their development record.
Does adding staff change what we pay?
Your plan is set by headcount. If the staff you record pass your band, we tell you, and you move to the right band from your next bill. Nothing is blocked. See Help for the detail.
Is it included in my plan?
Yes. Every people tool comes with every BBE plan, for every user.
See how your business scores on step 6
The free diagnostic takes about ten minutes, scores all six steps and shows what to fix first. Every BBE plan then includes every tool in this step.