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Insights for business owners

Straight answers to the problems that slow owner-managed businesses down: profit, cash, sales, people and your own time. Written by Nigel Moore, each article is drawn from one of his step-by-step Top Ten Tips guides, built from decades of work alongside SME owners.

Strategy

How to Set KPIs for a Small Business: A 10-Step Guide

A practical ten-step approach to choosing, measuring and reporting the KPIs that genuinely drive your small business towards its goals.

7 min read
Strategy

How to Protect Your Brand: 10 Steps for UK Small Businesses

A practical guide for UK owners on trade marks, design rights, domain names and passing off, and how to stop others trading on your hard-won name.

7 min read
Strategy

Implementing Change in a Business: 10 Steps That Make It Stick

Ten practical steps for owner-managers to plan change, build a change team, win staff buy-in and make new ways of working stick.

7 min read
Financial

Understanding Business Profitability: 10 Steps to Know Your Numbers

Do you know exactly why your business makes the profit it does? Ten practical steps on margins, pricing, breakeven and ROCE for owner-managers.

7 min read
Financial

How to improve cash flow in a small business: 10 practical fixes

Profitable on paper but always short of cash? Ten practical fixes, from chasing debtors to pricing and overheads, to steady your small business cash flow.

7 min read
Financial

Sales Funnel for Small Business: 10 Steps to a Reliable Pipeline

Struggling to close? Often you are closing too early. Ten steps to design, run and review a sales funnel that shows where every prospect really stands.

7 min read
People

How to Recruit the Right People: 10 Steps for Small Businesses

A bad hire can cost up to three times the salary. Ten practical steps to define the role, attract the right candidates and choose well first time.

7 min read
People

How to Retain Key Staff: 10 Practical Steps for UK Owners

Losing your best people costs clients, momentum and money. Ten practical steps to measure turnover, understand why staff leave and keep the ones who matter.

6 min read
Partnerships

Sales Tips for Small Business Owners: 10 Steps to Winning More Sales

Most prospects say no. These ten practical steps, from research to the thank-you letter, help small business owners turn more of them into yes.

7 min read
Processes

Time Management for Business Owners: 10 Steps to Focus on What Matters

You can't manage time, but you can choose what you spend it on. Ten practical steps to prioritise, delegate and protect your focus.

7 min read
Processes

Work Life Balance for Business Owners: 10 Practical Steps

Exhausted by Friday and never fully off? Ten practical steps to help business owners restore a healthier balance between work and home.

7 min read
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