Data Erasure Request — Better Business Expert

Under UK GDPR Article 17, you have the right to request deletion of your personal data held by Better Business Expert Ltd. We will respond within 30 days of verified receipt. Some data may need to be retained for legal reasons (e.g. financial records required by HMRC for 7 years) — we will explain this clearly if it applies.

What happens when you submit

We acknowledge your request within 3 working days
We verify your identity before processing (we may contact you)
We delete or anonymise your personal data within 30 days
We confirm in writing when deletion is complete
Where we are legally required to retain certain data, we will explain what and why

Submit your request

First name * Please enter your first name.

Last name * Please enter your last name.

Email address on your account * The email you used to register with BBE Please enter a valid email address.

What would you like us to delete? * Please select the type of data to delete.

Additional details (optional) Any extra context that will help us locate and process your request

⚠️ If you are an employee using the BBE People Portal: your data is held by your employer (the business owner), not by Better Business Expert Ltd directly. Please contact your employer to request deletion. If you have difficulty doing so, contact us at nigel@betterbusinessexpert.co.uk and we can advise.

I confirm I am the account holder or an authorised representative. I understand that deletion of account data is permanent and cannot be undone, and that I may be asked to verify my identity before my request is processed.

Submitting your request…

Request received

Thank you. We will email you at the address you gave within 3 working days to acknowledge your request, and complete it within 30 days. Please keep your reference number.

Something went wrong submitting your request. Please try again, or email us directly at nigel@betterbusinessexpert.co.uk.

Prefer to request by email?

Send your request to nigel@betterbusinessexpert.co.uk with the subject line “Data Erasure Request”. Include your full name and the email address registered to your account.

Your rights under UK GDPR

The right to erasure (Article 17) applies where: the data is no longer necessary for its original purpose; you withdraw consent; you object to processing and there is no overriding legitimate interest; the data has been processed unlawfully; or erasure is required to comply with a legal obligation.

The right is not absolute — we may decline or partially decline where we are required to retain data by law, or where retention is necessary for the establishment, exercise, or defence of legal claims. If we refuse, we will explain our reasons and inform you of your right to complain to the ICO.